FAQ's

What makes electric scooters a sustainable choice for urban mobility? Electric scooters are eco-friendly alternatives to traditional modes of transportation. They produce zero emissions, reducing your carbon footprint and contributing to a cleaner environment. Plus, they're cost-effective and a fun way to navigate the city.

How do I choose the right electric scooter for my needs?
Consider factors such as your commute distance, speed requirements, and portability preferences. Our product pages provide detailed specifications, and you can always reach out to our customer support for personalized recommendations.

Do you offer repair services for electric scooters and bikes?
Absolutely! Lifty Electric Scooters provides expert repair services to keep your ride in top condition. Contact our service team to schedule repairs, maintenance, or to address any concerns you may have.

What is the Cycle To Work Scheme, and how can I benefit from it?
The Cycle To Work Scheme is a program promoting sustainable commuting. It allows you to purchase an electric scooter or bike through your employer, with the cost deducted from your salary before taxes. Check with your employer or contact us for more information on how to participate.

Can I purchase individual parts and accessories for my electric scooter or bike?
Yes, you can! Lifty offers a wide range of quality parts and accessories to enhance and personalize your electric ride. Explore our selection on the website, and feel free to ask our support team for assistance.

How long does it take to charge an electric scooter or bike?
Charging times vary based on the model and battery capacity. Typically, it takes a few hours to charge an electric scooter fully. Refer to the product manual for specific charging times, and ensure you use the recommended charger for optimal results.

What is included in the extended warranty?
Our extended warranty covers manufacturing defects and malfunctions beyond the standard warranty period. It provides peace of mind, ensuring that you can enjoy your Lifty electric scooter or bike with confidence. Check the warranty details on our website for specific coverage information.

How can I connect with the Lifty community?
Join our vibrant community on social media! Follow us on platforms like Instagram, Facebook, and Twitter to share your experiences, get updates on new products, and connect with fellow electric ride enthusiasts.

What payment methods do you accept?
Lifty Electric Scooters accepts a variety of payment methods, including major credit cards and secure online payment gateways. Explore our website for a seamless and secure checkout experience.

How can I track my order?
Once your order is shipped, you will receive a confirmation email with a tracking number. Use this tracking number on the respective courier service's website to monitor the status and location of your package.

If you have any further questions or need assistance, don't hesitate to reach out to our dedicated customer support team. We're here to ensure you have the best Lifty experience!

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